What digital commerce services does CLEARgo provide?

CLEARgo provides digital commerce strategy, UI/UX design, Shopify Plus implementation, Adobe Commerce and Magento development, system integration, marketplace enablement, loyalty, PIM, OMS, SEO, CRO, and post-launch growth support for brands in Greater China and Southeast Asia.

Which commerce platforms does CLEARgo work with?

CLEARgo works with Shopify Plus, Adobe Commerce, Magento, CLEARomni, CHATTERgo, and connected commerce systems such as ERP, CRM, PIM, OMS, marketplace, logistics, payment, and marketing automation platforms.

Where does CLEARgo serve clients?

CLEARgo serves brands and retailers across Hong Kong, Singapore, Malaysia, China, Greater China, and Southeast Asia, with regional experience in cross-border commerce and omnichannel retail operations.

CRM & Loyalty

Turn one-time buyers into repeat customers.

Acquisition gets expensive. The brands that win in Asia retain. CLEARgo designs loyalty programs, connects CRM and marketing automation, and runs the lifecycle journeys that drive repeat purchase, higher AOV, and lasting customer value.

Talk to us about CRM & Loyalty See client results

Why CRM & Loyalty matters

Retention is the growth lever acquisition can’t match.

Rising ad costs and platform changes make pure-acquisition growth unsustainable. A well-designed loyalty program and connected marketing automation shift spend toward the customers most likely to buy again — and spend more.

The opportunity

Repeat customers spend more per order
Loyalty members convert at higher rates
Automated flows recover carts & re-engage lapsed buyers
Connected CRM data sharpens every channel

Our approach

Strategy → Design → Automate → Measure.

We don’t just install a tool. We define the loyalty economics, design the program and journeys, automate across platforms, then measure what drives retention.

STRATEGY

Define the economics

Loyalty tiers, earn/burn mechanics, AOV targets, and the customer segments worth investing in.

DESIGN

Design the program

Program structure, member experience, points & rewards, and the lifecycle journeys that move customers up tiers.

AUTOMATE

Connect & automate

Implement across CLEARomni, Klaviyo & Dotdigital — email/SMS flows, loyalty triggers, and CRM sync.

MEASURE

Measure & optimise

Track retention, repeat rate, AOV, and program ROI; iterate on the journeys that perform.

Platforms we implement

The right tools, connected and configured to work as one.

We’re platform-agnostic. We pick, implement, and integrate the stack that fits your commerce platform and your customers.

LOYALTY ENGINE

CLEARomni Loyalty

Omnichannel loyalty, points & rewards, tier management, and member experiences built into CLEARgo’s commerce operations platform.

→ clearomni.com

MARKETING AUTOMATION

Klaviyo

Data-driven email and SMS marketing, automated lifecycle flows, segmentation, and predictive analytics tied to your store data.

MARKETING AUTOMATION

Dotdigital

Cross-channel marketing automation — email, SMS, social, and ads — with journey builder and customer insight powered by unified CRM data.

Results that compound

+30%

repeat purchase rate lift

2.4x

loyalty member AOV vs. guest

12+

automated lifecycle flows

platforms connected per program

Selected work · CLEARomni Loyalty

Loyalty & retention in action.

CityChain & Sinomax — Unified omnichannel loyalty

Connected loyalty experiences across digital storefronts, physical stores, and mobile touchpoints with CLEARomni Loyalty, POS integration, and customer data sync.

CLEARomni Loyalty · POS Integration · Omnichannel

SaSa — Cross-border loyalty with Shopify Plus

Multi-tier segmentation, $+pt rewards, points-to-cash at checkout, and digital wallet coupons across 30+ countries — powered by CLEARomni Loyalty on Shopify Plus.

CLEARomni Loyalty · Shopify Plus · Multi-currency

Common questions

Clear answers on CRM & Loyalty.

What does a CRM & Loyalty engagement include?

A CLEARgo CRM & Loyalty engagement covers strategy, program design, platform implementation across CLEARomni Loyalty, Klaviyo, and Dotdigital, journey automation, CRM integration, and ongoing measurement of retention, repeat rate, and program ROI.

How do CLEARomni, Klaviyo, and Dotdigital fit together?

CLEARomni Loyalty runs the loyalty engine and operations — points, rewards, tiers, and member experiences. Klaviyo and Dotdigital run email, SMS, and cross-channel marketing automation. CLEARgo connects them so loyalty data and member status drive every message and journey.

Do we have to use all three platforms?

No. CLEARgo is platform-agnostic and recommends the stack that fits your commerce platform, market, and team. Some brands need only CLEARomni Loyalty, or only one marketing automation tool; others benefit from the full connected setup.

Can CLEARgo connect loyalty to our existing CRM and store?

Yes. CLEARgo integrates loyalty and marketing automation with Shopify Plus, Adobe Commerce, and your CRM or CDP so customer data, loyalty status, and purchase history flow across systems and inform every channel.

Build retention that compounds.

Talk to CLEARgo about a loyalty program and marketing automation setup that turns first purchases into lifetime value.

Talk to us about CRM & Loyalty See client work